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From check detection technologies and customer education to AI governance policies, two bank leaders share how their organizations approach an increasingly complex risk landscape. By Laura Alix, Director of Research, Bank Director Nearly every bank today deals with check fraud. Amid an array of novel scams and schemes, the stubborn prevalence of check fraud neatly illustrates the nature of the risk landscape banks must confront. Widespread adoption of new technologies, includ

As bankers revisit their growth strategies, more could reconsider whether their current charter makes sense for the long term.

Written by: Ravi Nemalikanti, Chief Technology Officer, Abrigo Consumers expect instant answers and a smooth user experience. Artificial intelligence can help make this happen. When technology feels like it’s reached the pinnacle of what’s possible, another wave comes along and changes everything. Remember how the iPhone fundamentally reshaped how consumers interact with financial services? Then, cloud computing changed how fast companies could build, scale and bring ideas to

Decide What You Stand For The CEO of a tech company apologized last summer after an AI coding agent deleted a customer’s live, operational database that supported the company’s applications and services, and then lied about it and tried to cover its tracks. The bot eventually admitted to its lies, according to Cybernews. Banks that have survived crisis after crisis have risk management built into their DNA. This is perhaps why banks have been careful about using generati

John Engen, Contributing Editor, BankDirector magazine

Jackie Stewart

from: The Slant: A Different Take on Banking by BankDirector

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